Make Reservation

RESERVATION TIPS
  • Select your top three time slots for services and within a few hours or less, we will send you an email confirming your appointment time.
  • Requests submitted after 6 pm will receive a response the next day.
  • For groups of 5 people or more, please email groups@osmosis.com
  • Pagodas and Hammocks are available as weather permits.
  • Feel free to call Guest Services with any questions or issues at (707) 823-8231.

WE HAVE A 48-HOUR CANCELLATION POLICY:
As a courtesy to other guests and our therapists, please give 48 hours’ notice. Appointments cancelled 24-48 hrs prior will be charged 50%. “No Show” and “Same Day” cancellations or reschedules will be charged the full treatment price. If you are running late, a phone call is always appreciated. Your arrival time will determine the length of your treatment time, which will end as scheduled so that the next guest may begin promptly. In this case, you will be charged the full amount of your originally scheduled treatment.

Group gatherings of five guests or more require a 1 week cancellation notice to avoid full charge.

GRATUITY POLICY:We recommend an 18% gratuity on all treatments, in line with industry standards. However, you are welcome to adjust this amount up or down based on your satisfaction.

CONTRAINDICATIONS

  • Contraindicated for ALL services: under the influence of drugs/alcohol, for colds and other illness: please reschedule If you are feeling sick,
  • Facial Contraindications: Fillers within past 3 weeks, within past 2 weeks: botox, active cold sores, bacterial/fungal infections, laser treatments, and microblading.
  • Massage Contraindications: any medical condition where doctor has not ok’d massage, ie. acute lymphedema, currently taking chemotherapy, recent surgery, etc.
  • Cedar Enzyme Bath Contraindications: Uncontrolled high or low blood pressure, uncontrolled diabetes, chemotherapy treatment within the past 2 weeks, pregnancy, limited mobility (must be able to climb into a tub 30” above floor level without assistance, or bring a friend/partner to assist)

Spa Closed 2024

November 28

December 25